Refund Policy

AIC is not liable to refund the amount paid by the Client, specifically in the following circumstances: –

  • Should unexpected, subsequent, or retroactive changes to immigration laws occur after the date of this Agreement, AIC shall not refund fees that have already been paid and earned, as the Services were performed in good faith.
  • If in case of any animosity or ambiguity occurs between the current resident country where the Client resides and the state that the Client is applying for a visa.
  • AIC shall not refund any fees for the services provided if the Client withdraws the application before processing is complete.
  • The Client provides different or contradictory information, other than that mentioned on any of the assessment forms, and the new report makes the Client ineligible for the immigration after work has commenced.
  • The immigration program closes, and the maximum capacity for the application has been reached.
  • Failure to provide a genuine Police Clearance Certificate, which is not less than 3 months old.
  • Failure to prove sufficient funds for settlement by the Client or his or her family members included in the application.
  • Prior violation of any immigration or visa law by the Client or any of his or her family members included in the application.
  • The Client does not obtain the required documents within the stipulated time as determined by AIC or the assessing body.
  • The Client fails to complete the immigration process by missing an interview or neglecting to undergo a medical examination.
  • The Client is rejected based on a medical condition, criminal record, national security concern, or for any other unforeseen or undisclosed reasons.
  • The Client communicates directly with government bodies and other organizations without AIC’s written consent, and the application is negatively affected as a result; and the Client breaches any of the terms of this Agreement by providing false information, fraudulent documents or commits any other type of fraud or misrepresentation.
  • The charges/ fees paid by AIC to any immigration authorities/ embassy’s and the like on behalf of the client, in getting approval of immigration of a client, shall be non-refundable, in the event of rejection of the Client’s immigration request at any stage.
  • Once the Client file has been created; the initial consultation is complete; and the Client receives the required document checklist, the Client agrees that the initial payment is non-refundable as a considerable amount of work has already been put into preparing the Client’s file.
  • Once the application is submitted to the respective government authorities for processing, no refunds shall be allowed as this is contrary to the applicable laws that forbid contingency billing.
  • Once the Client signs the Agreement and he does not wish to proceed further for any reason whatsoever after signing the client service agreement.
  • The Client voluntarily withdraws the immigration application at any stage.
  • If a file is dormant for 90 days and above and action is pending from the Client’s end, and no communication is received from the Client, the application shall be temporarily closed with an email communication to the client. Further, no refund shall be made to the client or any of his relative / friend in such events.
  • If the Client makes partial payment in such instance refund shall not be applicable.
  • Refunds are applicable only where the Client has paid the full package amount subject to conditions mentioned in Annexure-II. However, the refund shall be calculated only on the AIC consultation fee and the tax component shall be non- refundable at any stage.
  • The refund may be made to the original method of payment within 30 working days after the Client applies for refund from AIC, provided, AIC is satisfied that the amount can be refunded.
  • In the event of any ambiguity regarding the refund policy in this Agreement, AIC shall at its sole discretion to determine whether the Client is eligible for the refund or not and the amount of refund that the client is eligible to get.
  • If the client voluntarily quits/exits the contract, AIC shall not be liable for any refund under any circumstances.
  • AIC pays a retainer fee to lawyers for preparing the case and representing the Client.  The total retainer fee (fee paid towards lawyers representing the Client) paid is non-refundable under any circumstances.
  • AIC shall refund the fee paid only if no NOI is issued/approved by the authorities however the said refund is subject to a deduction of CAD 2000 (Canadian Dollars Two Thousand Only) towards administration charges and miscellaneous expenses.
  • If the application after the submission of NOI is not approved by the province. AIC shall be liable to refund up to 50 % of the total amount paid at the time for NOI (III stage) (see Annexure- III)
  • No Refund is Applicable Once PNP is approved.